Privacy Policy
Effective Date: December 17, 2025
Fernando’s Paint & Body Repair (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or communicate with us, including via SMS/text messaging.
Information We Collect
We may collect personal information including, but not limited to:
Name
Phone number
Email address
Vehicle information
Appointment or service details
Information may be collected through website forms, phone calls, text messages (SMS), email communications, or in-person visits.
How We Use Your Information
We use your information to:
Schedule appointments and provide auto body repair services
Communicate service updates, estimates, and repair status
Respond to inquiries and customer support requests
Send appointment reminders and service notifications via SMS or email
SMS/Text Messaging
By providing your mobile number, you consent to receive SMS/text messages from Fernando’s Paint & Body Repair related to:
Appointment confirmations and reminders
Repair updates and service notifications
Customer service communications
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP to any text message.
For help, reply HELP or contact us directly.
We do not sell, rent, or share your mobile number with third parties for marketing purposes.
Information Sharing
We do not sell or trade your personal information. Information may be shared only with trusted service providers as necessary to operate our business, comply with legal obligations, or protect our rights.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet or mobile networks can be guaranteed to be 100% secure.
Your Privacy Rights
You may request to access, update, or delete your personal information by contacting us directly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Fernando’s Paint & Body Repair
Santa Ana, CA
Phone: (714) 631-2486
Email: [email protected]
